Frequently Asked Questions

John Simon Financial is a debt relief company that helps people resolve their unsecured debts — like credit cards, personal loans, medical bills, and collections — by negotiating directly with creditors to reduce the total amount owed.

On average, our clients save around 45% on their enrolled debt balances. Your actual savings depend on your specific creditors, balances, and financial situation. We'll show you a personalized estimate before you commit to anything.

No. You pay nothing until we successfully negotiate a settlement that you approve. Our fees are a percentage of the enrolled debt, typically ranging from 15%-25%, and are only charged after results are delivered.

Debt resolution can temporarily impact your credit score during the program. However, many clients see their scores recover and improve over time as debts are settled and balances decrease. If your credit is already suffering from high utilization or missed payments, the program may actually help in the long run.

Debt consolidation combines your debts into a single loan — you still pay back everything you owe, just at a potentially lower interest rate. Debt resolution reduces the total amount you owe. We negotiate with creditors to accept less than your full balance. For most people with significant debt, resolution saves substantially more money.

Most clients complete the program in 24-48 months, depending on the amount of debt enrolled and the pace of their deposits. Compare that to decades of minimum payments on credit cards.

We help with unsecured debts including credit cards, personal loans, medical bills, collections, lines of credit, and some private student loans. We cannot help with secured debts like mortgages or auto loans, or with federal student loans.

Yes, our program is designed for people with at least $7,500 in unsecured debt. If you have less than that, there may be better options available to you.

Enrolled accounts will typically be closed as part of the process. You'll stop making payments to those creditors and instead make deposits into your dedicated savings account, which we use to negotiate settlements.

Absolutely. Your dedicated savings account is FDIC-insured and held in your name at a federally regulated bank. You have full control over your account at all times. We never have direct access to withdraw your funds without your explicit approval.

While it's possible for creditors to pursue legal action, it's relatively uncommon. Our negotiators work to reach settlements before things escalate. If a legal situation does arise, we can connect you with appropriate resources.

We work with you to create a deposit schedule that fits your budget. The program is designed to be more affordable than your current minimum payments. If your situation changes, talk to your consultant — we can adjust.

Start by filling out our free online consultation at /get-started. It takes about 2 minutes. You'll get a personalized estimate of how much you can save with no obligation to proceed.