Last Updated: May 13, 2026
This Privacy Policy applies to johnsimonfinancial.com, John Simon Financial mobile applications, and all associated websites and tools directing viewers to this policy (collectively "John Simon Financial Services" or the "Site(s)"). "John Simon Financial," "we," "us," and "our" refer to John Simon Financial and its subsidiaries. "You," "your," and "user" refer to the individual accessing the Site.
By accessing, registering, or otherwise interacting with the Site(s) in any way, you acknowledge that you have read and understand this Privacy Policy, and you consent to the collection, use, and disclosure of your information as described herein. If you do not agree with this Privacy Policy, do not provide any personal information on this Site.
This Privacy Policy is incorporated by reference into our Terms of Use.
We collect several categories of information depending on how you interact with our Site(s) and services:
Information that identifies, relates to, describes, or could reasonably be linked to you, including:
We may collect information from:
We use collected information to:
We take commercially reasonable precautions to protect your information, including:
Unfortunately, no data transmission or storage method is guaranteed 100% secure. While we strive to protect your information, we cannot guarantee absolute security and assume no responsibility for unauthorized access resulting from circumstances beyond our reasonable control.
John Simon Financial may collect Social Security Numbers when required for credit-related services. We protect SSN confidentiality and security by: (i) limiting access to SSNs on a strict need-to-know basis, and (ii) maintaining reasonable safeguards against loss, misuse, or unlawful disclosure.
John Simon Financial may place electronic "cookies" in your browser when you access our Site(s). Cookies are small text files stored on your device.
We use cookies to: (i) recognize your device when visiting, (ii) track navigation across Our Services, (iii) improve usability, (iv) analyze usage, (v) personalize the website, and (vi) target advertisements.
We use "web beacons" (Internet tags, pixel tags, clear GIFs) and "click stream" data analysis. Web beacons link web pages to servers and may transmit information collected through cookies. "Click stream" data records your browsing path. These tools gather visit data without identifying you by name.
We use automated third-party analytics and advertising services, which may include:
These entities use their own cookies and tracking technologies governed by their respective privacy policies, not this one. Cookie-generated information about your site use (including IP address) may be transmitted to and stored on servers in the United States.
Learn more about interest-based advertisements and opt-out options at the Digital Advertising Alliance and Network Advertising Initiative.
Web browsers typically accept cookies automatically. You can prevent or selectively accept cookies through your browser settings. You can also delete already-placed cookies. Note that without cookies, some Site features may be unavailable or not display properly.
For general cookie information, visit allaboutcookies.org.
We may disclose your personal information to:
We do not sell your personal information for monetary consideration. However, we may share your information with our Marketing Partners as described in our consent forms and Marketing Partners page to connect you with relevant financial relief services.
All Site interactions and phone calls may be recorded for marketing, compliance, and quality assurance purposes.
By providing us with your name, email, and/or phone number on any submission form containing a TCPA disclosure, you expressly authorize John Simon Financial and its representatives to contact you via phone, text, graphic, or image messages, or other electronic communication forms (including marketing calls and messages through autodialing, graphic, text, and pre-recorded messaging, AI generative voice, SMS, MMS, and email), even if your telephone number is currently listed on any state or federal Do Not Call list.
You understand that:
Opt-Out: You may opt out of receiving calls, texts, and/or messages at any time by:
SMS services are provided via wireless systems which use radio frequencies and other means to transmit communications over complex networks. John Simon Financial does not guarantee your use of SMS services will be private or secure, and will not be liable for any lack of privacy or security you may experience. You are fully responsible for taking precautions appropriate to your situation.
We do not currently respond to "Do Not Track" browser signals because we do not track individual users across the web. For more information about Do Not Track, visit allaboutdnt.com.
We retain your personal information for as long as needed or permitted based on the purpose for which it was collected, the duration of our relationship, our legal and regulatory compliance obligations, and applicable statutes of limitations. When your information is no longer required, we will securely dispose of or de-identify it.
Our Site(s) and services are not designed or directed to individuals under the age of eighteen (18). John Simon Financial does not knowingly or willfully collect personal information from minors under 18 without parental consent. If you believe a minor has provided personal information on our Site, please notify us immediately at support@johnsimonfinancial.com so we can take reasonable measures to remove and delete such information.
If John Simon Financial merges, sells, or reorganizes (including insolvency or bankruptcy transfers), your personally identifiable information will likely be among the transferred assets. We may, in our sole discretion, notify you via email and/or prominent website notice for 30 days of ownership or control changes.
If you are a California resident, you have the following rights under the California Consumer Privacy Act ("CCPA") and California Privacy Rights Act ("CPRA"):
Categories of Personal Information Collected and Disclosed:
| Category | Examples | Collected | Disclosed |
|---|---|---|---|
| A. Identifiers | Name, postal address, email, phone, IP address, account name, SSN | YES | YES |
| B. Personal Information (Cal. Civ. Code § 1798.80(e)) | Name, SSN, address, phone, bank account, credit/debit card, financial information | YES | YES |
| C. Protected Classifications | Age, race, national origin, citizenship, marital status, sex/gender, veteran status | YES | YES |
| D. Commercial Information | Records of products or services purchased, obtained, or considered | YES | YES |
| F. Internet/Network Activity | Browsing history, search history, interactions with websites and ads | YES | YES |
| G. Geolocation Data | Physical location or movements | YES | YES |
| H. Sensory Data | Audio (call recordings), electronic, visual information | YES | YES |
| I. Professional Information | Employment history, income information | YES | YES |
| K. Inferences | Profiles reflecting preferences, characteristics, behavior, and aptitudes | YES | YES |
In the past 12 months, we have not "sold" personal information as defined by the CCPA, including information of minors under 16.
Florida residents may have additional rights under the Florida Digital Bill of Rights, including the right to access, correct, delete, and opt out of the sale of personal information and targeted advertising. To exercise these rights, contact us using the information below.
Residents of these states may have rights to access, correct, delete, and opt out of the processing of personal data for targeted advertising or the sale of personal data. You may also have the right to appeal a refusal of your request. To exercise these rights, contact us using the information below.
Per Vermont regulations, we automatically treat accounts with Vermont billing addresses as if requesting non-sharing with nonaffiliated third parties and limiting affiliate information sharing.
Per Nevada law, you may request placement on our internal Do Not Call List by contacting us at support@johnsimonfinancial.com. Nevada Bureau of Consumer Protection: 555 E. Washington St., Suite 3900, Las Vegas, NV 89101; Phone: 702-486-3132; Email: BCPINFO@ag.state.nv.us.
You can submit access, correction, deletion, or opt-out requests by:
You may make verifiable consumer requests up to twice within a 12-month period. We will respond to verifiable requests within 45 days of receipt. If we deny your request, you may appeal by contacting us at the email above.
John Simon Financial maintains a presence on various social media platforms including but not limited to TikTok, Instagram, Facebook, YouTube, and X (formerly Twitter). Any content you post on our official social media pages is subject to the terms and privacy policies of those respective platforms, as well as this Privacy Policy. We are not responsible for information you choose to share publicly on social media.
This Privacy Policy may change at any time to reflect changing legal, regulatory, or operational requirements. For material changes, we will post the updated policy here and update the "Last Updated" date at the top. Any amendments become effective immediately upon posting. Your continued use of our Site(s) following posted updates constitutes your acceptance of the revised policy.
For questions about this Privacy Policy, to exercise your privacy rights, or to access or correct submitted personal information, contact:
John Simon Financial
Attention: Privacy Inquiries
Phone: 866-697-2194
Email: support@johnsimonfinancial.com
PLEASE PRINT AND RETAIN A COPY OF THIS PRIVACY POLICY FOR YOUR RECORDS.
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